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Engineered Plastic Fabrication
Free shipping on orders over $150 - *exclusions apply*

Shipping Policy

Last updated: 11 September 2026

Everything we sell is fabricated in our own shop in Kahului, Hawai‘i. This page explains how long that takes, what it costs to ship, and what to do if something arrives damaged.

Processing time

Processing time is the time we spend building and packing your order. It is separate from transit time.

  • Stock parts (hardware, cup holders, rod holders, latches) — usually shipped within 1–2 business days.
  • Storage units, tackle boxes and drawer units — usually 3–5 business days.
  • Custom-size doors and made-to-order fabrication — usually 7–10 business days. These are cut to your dimensions and are not pulled from a shelf.

If an order will take materially longer than this, we will email you before we start cutting.

Where we ship

We ship throughout the United States, including all islands in Hawai‘i. Orders leaving the island may route through a consolidator and can take longer than mainland transit estimates suggest.

For international orders, contact us before ordering so we can quote freight.

Shipping cost

Shipping is calculated at checkout based on the weight, size and destination of your order. You will see the exact amount before you pay.

Large items — full storage units, tall tackle cabinets, oversize doors — may ship by freight rather than parcel. If your order requires freight, we will contact you with the cost before charging you.

Tracking

You will receive a confirmation email when you order, and a second email with tracking once the parcel leaves our shop. If you have not received tracking after the processing time above has passed, email us and we will find it.

Damaged or lost in transit

Inspect your order when it arrives. If anything is damaged:

  • Photograph the packaging before you finish unpacking, along with the damaged part.
  • Email the photos to us within 5 business days of delivery.

We will replace or refund a part damaged in transit at no cost to you. Carriers routinely deny damage claims filed without photographs of the outer packaging, which is why we ask for them.

If tracking shows delivered but you do not have the parcel, contact us and we will open a trace with the carrier.

Wrong address

We ship to the address entered at checkout. If it is wrong, tell us immediately — before the order ships we can correct it for free. After it ships, you are responsible for the cost of reshipping.

Local pickup

If you are on Maui you are welcome to collect your order from the shop and skip shipping entirely. Contact us to arrange it.

Questions

Email sales@marinemoore.com or call (808) 555-0188.